Urban Poly Tanks Pty Ltd guarantee to repair or replace, any Urban Poly Round Water Tank, at Urban Poly Tanks Pty Ltd discretion, any fault caused by our manufacturing or workmanship for a period of ten(10) years from date of first purchase.

Warranty Urban Poly Round Tanks

Warranty Urban Poly Slimline Tanks

Urban Poly Tanks Pty Ltd guarantee to repair or replace, any Urban Poly Slimline Water Tank, at Urban Poly Tanks Pty Ltd discretion, any fault caused by our manufacturing or workmanship for a period of Five(10) years from date of first purchase.

Delivery

Urban Poly Tanks Pty Ltd delivery vehicles can be up to 19 metres long, 3.5 metres wide and 4.6 metres high. It is the purchasers responsibility to ensure there is adequate clearance through gate-ways, under carports, down pathways, under trees and below overhead power and telecommunication cables for delivery vehicles. In the event there is insufficient access, products will be unloaded at the closest convenient location. We at Urban Poly Tanks Pty Ltd care about our people and will not allow our delivery staff to lift tanks over fences or buildings or perform deliveries that may cause harm to themselves, other people or property. Please ensure the product you are considering purchasing can not only fit the desired location but can be  delivered to its final location safely.

Installation

All water tanks should be sited on a stable flat level base with at least 100mm gap between the tank and any fixed object. The preferred base is a properly constructed concrete slab slightly larger than than the diameter of the tank. A well compacted sand base of approximately 100mm deep will also suffice providing the edges of the base are protected from erosion. Please be mindful for every 1000 litres of water you are storing is equivalent to 1000kg of weight, your tank base is a very important part of ensuring your tank will serve you for many years to come. A poorly constructed base can cause premature failure of your tank and will void your warranty. Your tank should be installed by a suitably qualified tradesperson to the relevant requirements applicable in your area. Check with your local water authority or council if you are unsure.

delivery and install.pdf